General / Company
1. What does Seal-Rite specialize in?
Seal-Rite designs and manufactures professional sealcoating equipment, tanks, trailers, and accessories for asphalt maintenance contractors across the U.S. and beyond.
2. Where is Seal-Rite located, and do you serve outside the U.S.?
We are based in Missouri and proudly serve contractors nationwide. We can also arrange international shipments—please contact us for details.
3. How can I contact Seal-Rite sales or support?
You can reach us by phone, email, or through our online contact form. Visit our Contact Us page for direct numbers and addresses.
4. Do you have a catalog I can request?
Yes. You can download our catalog directly from the website or request a printed copy by contacting our sales team..
5. What are your business hours?
Our standard hours are Monday–Friday, 7:00 a.m. to 5:00 p.m. (Central Time).
Products & Equipment
6. What types of sealcoating equipment do you offer?
We manufacture a full line of skid units, trailer units, bulk storage tanks, and truck-mounted systems. We also provide spray systems, pumps, hoses, tips, and accessories.
7. What is the difference between skid units, trailer units, and bulk tanks?
- Skid Units: Designed to be mounted on trucks or trailers for mobility.
- Trailer Units: Ready-to-tow units that include both tank and trailer.
- Bulk Tanks: Large stationary or portable tanks for storing and dispensing sealer.
8. What does “power-agitated” vs. “hand-agitated” mean?
Power-agitated tanks use hydraulics to continuously mix the sealer for consistent application, while hand-agitated tanks use manual paddles.
9. What accessories and parts are available to complement my unit?
We stock hoses, spray tips, pumps, filters, strainers, spray bars, and more. Our online parts store makes it easy to order replacements.
10. How do I choose the right sealcoating unit for my application?
It depends on the size of your business, the type of jobs you perform, and your mobility needs. Our sales team can help match you with the best unit for your work.
11. Do you offer custom truck beds or custom configurations?
Yes. We can build custom beds and tailor equipment configurations to your needs. Contact us to discuss options.
12. Are product manuals, specifications, and tank charts available?
Yes. You’ll find manuals and spec sheets on each product page. If you need additional documentation, just ask.
Orders, Shipping & Delivery
13. Do you have items in stock, and what is lead time?
Common parts and accessories are in stock and ready to ship. Lead times for equipment may vary depending on demand—call us for current availability.
14. What regions / countries do you ship to?
We ship throughout the U.S. and can arrange international freight. Additional fees and customs requirements may apply.
15. How much does shipping cost?
Shipping costs depend on weight, size, and destination. Contact us for a quote before placing your order.
16. Can I track my order?
Yes. Once your order ships, you’ll receive tracking details by email.
17. What if I need to make changes or cancel my order?
Please call us as soon as possible. Orders already shipped may be subject to restocking or freight return charges.
Warranty, Returns & Repairs
18. What warranty do you offer on equipment and parts?
Seal-Rite equipment comes with a limited manufacturer’s warranty. Details vary by product—please see your product manual or ask our team.
19. Can I return or exchange a product?
Returns are accepted on unused parts and accessories within a set timeframe. Equipment returns are handled on a case-by-case basis. Some exceptions do occur, such as hydraulic parts and air parts which are not returnable.
20. How do I get a replacement part or request a repair?
Contact our support team with your unit’s model and serial number. We’ll help you order the correct part or schedule a repair.
21. Are consumables or wear items covered?
No. Normal wear items such as spray tips, hoses, and filters are not covered under warranty.
Technical / Support
22. What maintenance is required for sealcoating equipment?
Regular cleaning, lubrication, pump care, and filter replacement are essential. Always follow the guidelines in your product manual.
23. How do I troubleshoot common issues (e.g. pump failure, spray inconsistencies)?
Our manuals include troubleshooting tips, and our support team is available by phone to walk you through solutions.
24. How do I properly winterize or store the equipment?
Before winter, flush the system, drain tanks, and protect pumps from freezing. Full instructions are provided in your manual.
25. Where can I get spare parts like hoses, spray tips, pumps, etc.?
Parts can be ordered directly through our website or by calling our sales team.
26. Do you provide technical support or training?
Yes. We offer customer support, product setup guidance, and operational training.
Payments & Financing
27. What payment methods do you accept?
We accept major credit cards, checks, and bank transfers.
28. Do you offer financing or payment plans?
Yes. Financing options are available for qualified customers through First United Financing, ask our sales team for details.
29. Do you accept purchase orders for businesses or municipalities?
Yes, purchase orders are accepted from approved business and government accounts.
Policies & Legal
30. What is your return / refund policy?
Parts may be returned within a specified timeframe if unused. Equipment refunds are handled individually please contact us for more details.
31. Do you have a warranty disclaimer or liability policy?
Yes. Please refer to the product warranty statement provided with your equipment for details on coverage and limitations.
32. How do you handle privacy and data collection?
We take your privacy seriously and only use your information for order processing and communication. See our Privacy Policy for full details.
33. Are there any compliance or safety guidelines (e.g. Prop 65)?
Certain products may carry warnings under state or federal regulations. Please review all labels and manuals before use.