Seal-Rite FAQ

Listed below are some commonly asked questions and their answers.

Does Seal-Rite have financing options?

While Seal-Rite does not have in-house financing, we do have a company that we have worked with for years, First United Financing. We always work with them and can get you great rates so you can get your machine when you need it.

Where can I find my operation manual?

At the bottom of our website, we have a link that stores all our operation manuals. We have manuals for all our units and manuals for some of our components. On this page, we have guides on maintenance procedures, such as our winterization guide, which walks you through how to prepare your machine for the off-season.

Link to our manual page: https://seal-rite.com/operation-manuals/

Where is my unit’s Serial Number?

At the bottom of our website, we have a link to our PDF guide on locating your serial number. On our trailer units, the serial number is typically located on the tongue of the trailer.

Link to serial number guide: https://seal-rite.com/wp-content/uploads/2019/05/Serial-Number-Location.pdf

What is Seal-Rite’s Refund Policy?

At Seal-Rite, we strive to provide a fair refund policy for our customers. Our policy is as follows:

All authorized returns must be made within 15 days of receipt of the order.
All returns are subject to a 30% restocking fee of the value of the returned items.
All deposits on equipment are non-refundable.
Please call (573) 387-4491 to obtain an RMA (Return Material Authorization) number. Returns will not be accepted without an RMA number. Return shipping charges are the responsibility of the purchaser.
Upon receipt of the authorized return items, a credit and refund will be issued via the same payment method used at purchase. Credit card refunds will only be issued to the card used at the time of sale.
Non-returnable items include the following: Hydraulic parts, Air parts (switches, regulators, etc.), Electrical parts (lights, etc.), Fluids (Oil-Flo, paint, etc.), and Equipment that has been used.

What is the difference between a hardened steel spray tip and a ceramic spray tip?

A hardened steel tip is the most common spray tip used by sealcoating contractors. They offer excellent durability and are cost-effective. Suitable for medium to large commercial projects; however, they typically require replacing more often than a ceramic spray tip. Ceramic tips are more durable and resistant to abrasion than hardened steel. While more expensive, they will need to be replaced less often, making them perfect for contractors who handle high-volume work.

Does Seal-Rite sell preowned units?

Seal-Rite does not sell any preowned units from our facility.

How do I get free shipping on parts?

All parts orders over $200 are subject to free shipping within the contiguous 48 United States (excluding Alaska, Hawaii, Puerto Rico, or any other U.S. Territories). We strive to have same-day shipping.